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Clinica Somesan - Servicii Medicale Baia Mare
 
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Patient Page
GENERAL RULES OF HYGIENE
 
• The maximum number of visitors allowed in the same time, in a patients' room, is 2.
• It is forbidden to visit patients if you present symptoms of an infectious-contagious disease (especially respiratory viral infection, acute diarrheal disease, eruptive disease etc.).
• When entering the wards, the visitors will be provided with protection equipment: robe or cloak, disposable slippers, and in the intensive care units and hemato oncology they will also be provided with masks and caps.
• Only the marked for visitors circuits and access points will be used.
• The visitors will not determine the patients to go out from the hospital in hospital dress.
• Visitors are not allowed to:
     a. sit on the patients' bed;
     b. touch the treatment tables, fascia carts, equipments or medical instrumentation; 
     c. touch the containers that are marked with warning messages, for example the "biological risk" pictograph.
• Follow the attending physicians' indications regarding the allowed food, depending on the diseases specificity and the applied treatment and diagnostic procedures. 
• Perishable food is not allowed in the hospital (custard, ice cream, home eggs, home milk etc.). 
• Flowers are not allowed for the patients in surgical, obstetrics-gynecology, intensive care, hemato oncology wards.
• Visitors will obey the indications of the medical staff regarding the measures applied in extraordinary epidemiologic situations (quarantine etc.).
 
VISITATION RULES
 
Care towards our patients is the  main concern of our clinic. In order to optimize the medical and attendance services, the patient visiting is limited to a certain program, and this is why we need out patients and their visitors to respect the visiting hours, as follows:
Visiting hours
- daily 13 - 14 ; 18 - 20
 
Visits are forbidden outside the visiting hours. The time limit of one visit is of 60 minutes. 
In case of respiratory viral diseases appear, in the cold season, or other contagious affections, the visiting program may be restricted or supressed, depending on the clinics' directorate decision. 
 
The visits that are made outside this program, only in special cases, may be established with the wards' medical staff (chief of department, attending physician) by soliciting a permission ticket. In  this situation you will need a protection robe and disposable slippers. 
 
Children who visit their relatives in the hospital must be accompanied and supervised by an adult all the time. Visitors are asked to take note of hand hygiene rules and to accept the advise of the hospital staff concerning the infection prevention protocols. 
 
If you have a cold, a flu or you are not feeling well, the indication is not to make hospital visits (wear a protection mask if needed).
 
DISCHARGE PROCEDURES
 
The day and moment of he discharge will be announced one day earlier by the attending physician, allowing you to prepare all that is necessary for the discharge:
 
• Let your family, or your closest relative, know that you are being discharged. If you do not have any personal means (cell phone) in order to do this, please ask the hospital staff to help you;
• Ask for you discharge ticket in two copies - one of these copies you need to take to your family doctor for notation and release of possible medical prescription or medical sick leave. 
• Find out if you need to programme for the Ambulatory or prolongued treatment.
 
NECESSARY OBJECTS FOR HOSPITALIZATION
 
• A list of current medication, including natural medicine or medicine without prescription, so that we have a compleete image of case history. 
 
Necessary objects and materials for your personal hygiene in the hospital:
• Shaving cream and shaver ;
• Hair brush and hair comb ;
• Towel and soap ;
• Toothbrush and toothpaste ;
• Pijamas/ Bedgown ;
• Robe and slippers ;
 
Valuable objects are not to be kept with you in the hospital: the hospital does not take the responsability for your valuable objects like: money, jewels and other personal possesions. The patients are asked to send home, with their relatives, the personal objects, including valuable objects, jewels and important documents. Just keep small sums of money (enough for daily expenses, or maybe expenses for going back home from the hospital). 
 
Don't forget! Tell the hospital staff the name, address and contact number of your closest relative. 
 
PATIENT OBLIGATIONS
 
1. To respect the access, behaviour and discipline rules of the hospital, other possible rules and visiting program. 
 
2. Not to make loud noises, of any nature (including the sounding system of the audio-video equipment and communication devices), and not to initiate actions that could produce discomfort for other hospitalized patients and people around them. 
 
3. To not introduce electronic equipment in the hospital, without a prior written agreement from the Chief of department or Chief Nurse. 
 
4. To not smoke inside the hospital, to not consume or introduce inside the hospital alcoholic beverages, dangerous or forbidden by the law substances.
 
5. To maintain clean the common spaces and the wards. 
 
6. During the ospitalization, to wear the hospital provided equipment and to not leave the hospital premises in this equipment. 
 
7. To respect the privacy and confidentiality, private life and program of other patients, including those of medical staff. 
 
8. To carefully use, and to not deteriorate, the hospital property, and also the property of other persons, if this is the case. 
 
9. To assure his own keep of valuable property that they introduce in the hospital, taking full responsability regarding them.
 
10. To give to the medical staff all the relevant information that they have on their own health , and also informations of any other nature (religious affiliation, cultural values and traditions, ethnic etc.) that could influence the medical care and connected services provided by the hospital. 
 
11. To give exact and complete information regarding previous hospitalizations, personal and health details, including diets and lifestyle. 
 
12. To ask the medial staff for detailed information regarding the individual health, effected investigations and tests, established diagnostic and treatment, before they consent to any procedure and medical act that they accept.  
 
13. To strictly respect the treatment plan and to discuss any change that they want, or that appears because of external causes, with the attending physicians or with doctors from the same department as those that established the treatment. 
 
14. To take full responsability for the consequences that appear if they refuse to take the treatment, instructions and recommendations of the medical staff. 
 
15. To inform the medical staff, accurate and in time, about any manifestation or reaction to the treatment or the medication. 
 
16. To inform the medical staff and to ask for support for any questions or unclearance regarding the medical documents. 
 
18. To pay for the medical services in case he does not have an insurance in the health social insurance system.
 
PATIENT RIGHTS

According to the Law of patient rights no.46 / 2003:

1. The patients have the right to medical care of the highest quality of which the society disposes, in conformity with the human, financial and material resources. 

2. The patient has he right to be respected as a human being, without any discrimination. 

3. The patient has the right to be informed about the available medical services, and also about the way to use them. 

4. The patient has the right to be informed about the identity and professional status of the health care provider. 

5. The hospitalized patient has the rights to be informed about his health, proposed medical intervention, potential risks of every procedure, existent alternatives, including about not accepting and not respecting the medical recommendation, and also about the diagnostic and prognostic. 

6. The patient has the right to decide if he wants to be informed in case the information that the doctors provides causes him suffering. The informations are presented to the patient in a respectful language, clear, and with minimal speciality terminology. 

7. The patient has the right to formally ask not to be informed and to choose another person that will be informed for him.

8. The relatives and friends of the patient can be informed on th evolution of the investigation, diagnostic and treatment, only with the patients' agreement. 

9. The patient has the right to ask and obtain another medical opinion. 

10. The patient has the right to ask and receive, when discharged, a written resume of the investigation, diagnostic, treatment and given care that occured during his hospitalization. 

11. The patient has the right ro refuse or to stop a medical intervention, taking written responsability for his decision; the consequences of his refusal or of stoping the medical act must be explained to the patient.  

12. In case that the patient needs an emergency medical intervention, the consent of the legal representative is no longer necessary. 

13. The patients' consent is mandatory for sampling, keeping, using of all biological product sampled from his body, regarding establishing the diagnosis or treatment with which he has agreed.

14. The patients' consent is mandatory is case of his participation in clinical medical education and scientific research. 

15. The patient can not be photographed or filmed in a medical unit without his consent, except the cases when the images are necessary for diagnostic or treatment and avoiding a suspected medical fault. 

16. All information regarding the patients' condition, investigations' results, diagnostic, prognostic, treatment, personal data are confidential. 

17. Confidential character information can be provided only in case the patient gives his explicit consent, or if the law asks for it formally.  

18. The patient has access to all the personal medical data. 

19. The patient can benefit of the family support, friends, spiritual and material support and from advices during the entire medical care. 

20. The hospitalized patient has the right to medical services from an accredited doctor outside the hospital. 

21. The patient has the right to continuous medical care until his health improves or until he is cured. 

22. The patient has the right to benefit from emergency medical assistance, emergency stomatological assistance and pharmaceutic services, with a non-stop program. 

 

 

 
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Contact
Address:
Aleea Mărăşti Nr. 1
Baia Mare, Maramures

Phone:

Tel. 0751.229.475
Tel. 0362.415.521
Tel. 0362.415.535
Fax: 0362.415.540

Monday - Friday: 7-20
Saturday: 7-15

(including medical analysis laboratory results in the same day)

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